Maximizing your user account
As a user, you have the flexibility to manage your availability and call preferences to suit your needs:
- Availability Settings: Customize your status to indicate if you are available, available only to colleagues, do not want to be disturbed, or completely unavailable.
- Device Preferences: Select the device where you want to receive calls—whether it's the app, Webphone, call forwarding, or a desk phone.
When a call is directed to your internal user number. We ensure it reaches your preferred endpoint based on your availability settings. This seamless redirection works whether your availability is set on the app or even on your personal mobile number.
This setup empowers you to maintain control over your communication preferences, ensuring calls are handled efficiently, whether you're in the office, working remotely, or on the move.
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One login for all products
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Insight into the availability status of your colleagues
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The user dashboard
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Managing your own availability
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Explanation of the four status options
FAQ
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Related Pages
The difference between a VoIP- and a User account
The difference between a VoIP- and a User account
Adding an extra user
Adding an extra user
Users: available the way you want to 
Users: available the way you want to